For new and existing customers, if you want to know general questions, please search the Frequently Asked Questions (FAQs). More further requests, please send emails to us.
Which payment methods I can choose?
- A. T/T: 30% down payment before production, the balance before delivery.
- B. L/C:A letter of credit that is paid a fixed number of days after shipment of prescribed documents.
- C. Paypal: The faster,safer way to pay on line to send money on merchant account. This term is suitable for small amount trade.
- D. On Alibaba: Trade assurance attaches to this payment term.
What is the lead time of product ?
- About 25~35 days of production.
Is there a minimum order quantity?
- No. One set is available to order.
I can’t find my Owners’ Manual, or catalogue, can I get a electronic copy?
Some of my spare parts broken. How could I change new jets/filter holder/heater...?
- If you need any after-sales service, please send email to firstname.lastname@example.org .
I’m having trouble with the operation of control system. What should I do?